Airbnb welcome binfer12/18/2022 It’s important to explain to your guests how to adjust the temperature in your Airbnb – and not just for their sake. Make sure to include the username and password in the welcome letter so guests can find them easily.ĥ.png” alt=”Include the Wifi password in your airbnb welcome message” width=”2123″ height=”436″ /> 6. What’s the first thing that guests do when they arrive at an Airbnb? Connect to the wifi. This will make it easier for your guests to figure out how to open doors. Here’s a tip: if the keyless entry method you’ve chosen is not particularly straightforward, include a few images or links to Youtube videos in the welcome letter explaining how to use it. And the use of key safes and drop boxes needs a bit of explanation, too. Smart locks may require a smartphone that’s connected to the property’s wifi network to open. On the other hand, if you’re using a keyless entry solution, you need to give more detailed instructions. If you’re doing in-person meet-and-greets to hand over the keys, you can simply ask your guests to ring the bell, call, or text when they arrive. This section of the welcome letter will vary depending on how you do check-ins. The next piece of information your guests will need is how to enter your property. Key handover or keyless entry instructions Include parking instructions towards the top of your welcome letter.Ĥ. Your guests will want to know where they can safely park their cars. Parking is a major concern in most big cities and drive-to destinations. In the same section, you can also give directions to your vacation rental – especially if it’s a bit tricky to find. If you want to be extra helpful, you can include a Google Maps or Apple Maps link. This is the first piece of information that guests will need on their way to your place. It’s imperative that you write down your property’s exact address at the beginning of the welcome letter. This will help you give the message a personal touch. If you’re using a messaging automation tool like Host Tools, you can add tags that will automatically pull information like the guest’s name from bookings. It shouldn’t be too long: just enough to make the guest feel welcome. Start your Airbnb welcome letter with a warm greeting. Here’s what to say in your Airbnb welcome letter: Airbnb welcome letter checklist 1. For example, you can take extracts from your house manual, jot down a few recommendations for local attractions, and give your guests practical tips to improve their stay.ĭon’t shy away from adding a bit of style and humor to your welcome letter! Guests love an Airbnb host who comes off as friendly and approachable. What to include in your Airbnb welcome letterĪpart from check-in instructions, you can include lots of different points in your Airbnb welcome letter. This way, your guests will receive all the information they need on time. The best time to send an Airbnb welcome letter is the day before check-in. It’s a fantastic opportunity to show your guests that you care: and if they see just how concerned you are about their comfort, they’ll be more likely to leave raving reviews. Hosts typically send it to greet their guests, provide them with essential check-in information, directions, key handover instructions, and more. What is an Airbnb welcome letter?Ī welcome letter is one of the most important parts of the standard Airbnb message flow. And, we’ll give you some tips on how to automate your Airbnb messaging. You’ll also find a free Airbnb welcome letter template to use at your discretion. In this blog post, we’ll show you exactly how to write an Airbnb welcome letter. It’s not only necessary for providing check-in instructions but it’s also an opportunity for short-term rental property managers to make a great first impression. One of the most important messages to send your Airbnb guests is a welcome letter. Is Airbnb guest communication eating up your time? You need to start using message templates.
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